I live in a densely populated area and parking is limited. What should I do?
Make sure you arrange parking for the truck before your moving day. Use your rubbish bins and park your cars in the area the night before as our large trucks need 3 car spots to fit comfortably. Also don’t forget to inform your neighbours that you need the area clear for the removals truck. If you live within the CBD, parking permits can be obtained from the local council.
How do your rates work?
We find the best way to charge for our service is time based. We charge from when we start at your door to when we finish at your drop off location in ½ hour increments. There is also a ½ hour call out fee which covers our travel back to our base from your drop off location.
How long will it take to move my home?
As you can understand each and every move is different. Time taken to perform a move varies depending on a variety of factors such as access, stairs or lift, distance between the two properties, how many locations we are picking up.
What is the call out fee for?
This is a half-hour (30 minute) fee at the given rate of your move added to the total time of your move which covers the team’s driving time to and from your locations. This fee covers Sydney metropolitan area. If you live outside of this area, the call out fee will be indicated to you at time of booking to cover the reasonable time for the team to return to Sydney metropolitan area.
Am I insured?
Safe Removalist Australia offers you a written Guarantee- “if we damage anything, we will fix it”. If you think that you need insurance we recommend you contact insurance broker.
What if it doesn’t fit in one trip?
Our trucks division are the largest rigid body trucks that we can use in suburban streets. Most of the moves we can complete in one trip, however with special circumstances or if moving more than 30 minutes drive time from the pick-up address and we can’t fit everything in one load, we will do two trips or send a second truck.
Can I reduce the cost of my move?
Yes. If you are looking to reduce costs we would suggest preparing your move in advance by dismantling beds and moving lighter items into one area, but we would suggest leaving the heavier items to our professionals.